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Order Processing

  • Ordering & Proofs

    Once we receive your invitation order, our designers will get to work in setting up your invitation. You will then receive an online proof to your order e-mail address within 24 business hours. All you have to do is check to ensure accuracy in the information you provided. Please allow an additional 12-24 business hours for any changes you may have. When changes are completed, a new proof will be emailed to you. Please note that only two (2) changes are allowed and there may be an additional charge for multiples changes on the same invitation.

  • Payments

    Payment is processed within 24 business hours after approval. We will use the debit or credit card you provided at the time of placing your order. If you payment is declined, you will be notified and a new payment method will be required to process the order further. If we do not receive an updated payment method within 3 business days, the order will automatically be canceled.

  • Printing & Shipping Time

    We offer two print & shipping methods. Our standard print & ship turnaround time is 7 business days from payment approval. Our rush print & ship service is 3 business days from payment approval.

  • Returns & Guarantee

    We do not offer returns on invitations since these are custom made to your order. As a customer, you are responsible for reviewing the proof that we send over. We will print only what you approve. However, we do guarantee and will correct errors of improper cutting, print quality, color, print shift and printing delays to ensure that you are satisfied with your order.

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