| |
| |
|
How does the electronic proof get sent to me?
What is the difference in the turnaround times?
Which shipping methods do you use?
What is your cancellation policy?
What is your return policy?
Any other questions or concerns please call us toll free
at 1-866-804 2070 or email
info@jolieinvites.com.
How does the electronic proof get sent to me?
The electronic proof will be emailed to the email address you used when checking out. If you are a registered user, you will receive the email proof along with being able to view the proof under Order History in My Account.
What is the difference in the turnaround times?
We offer two different turnaround times, standard and
rush. The standard turnaround time is a 3-5 day
processing, which is free of charge, This
means that once your order is placed, it will take about
3 to 5 business days for our designers to design your
product and upload a proof for your approval. The
rush turnaround time is 1-2 day processing, which has an
extra fee attached to it. This means that once the
order is placed, it will take about 1 to 2 business days
for our designers to design your product and upload a
proof for approval. The time it takes for you to
accept the online approval is solely based on you.
Which shipping methods do you use?
Our standard method is ground transportation via UPS
(shipment arrives in 3-7 days), USPS (shipment arrives
in 3-13 days) and other selected carriers. There are a
number of expedited shipping options as well:
• 3 Days Guaranteed (1 production day plus UPS second
day air delivery)
• 2 Days Guaranteed (1 production day, plus UPS next day
air delivery)
What is your cancellation policy?
Please check our Terms of
Service for our cancellation policy.
What is your return policy?
Please check our Terms of
Service for our return policy.
|
|
|
|
|
|
